Our Privacy Commitment
SEO Master ("we", "us", "our") is operated by Panorify. We are committed to protecting your personal information and your right to privacy. We never sell your data to third parties. Period.
1. Information We Collect
We collect information you provide directly to us and information automatically collected when you use our services.
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password (stored securely via Clerk authentication).
- Project Data: URLs and website information you add to your SEO Master projects.
- Payment Information: Billing details are processed by Stripe. We never store full credit card numbers on our servers.
- Communications: Messages you send to our support team or through our contact form.
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent, and actions taken within the app.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Log Data: Server logs including timestamps, error logs, and performance data.
- Cookies: We use essential cookies and optional analytics cookies (see Cookies section below).
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services — process your audits, track keywords, and generate reports
- Communicate with you — send account notifications, product updates, and respond to support requests
- Process payments — when paid plans launch, handle subscription billing and invoicing through our payment provider
- Ensure security — detect and prevent fraud, abuse, and unauthorized access
- Analyze usage — understand how features are used to prioritize product improvements
- Legal compliance — comply with applicable laws and enforce our Terms of Service
We do not use your data for advertising purposes and we never sell your personal information to third parties.
3. Data Sharing & Disclosure
We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party vendors who process data on our behalf, under strict data processing agreements:
- Clerk — authentication and user management
- Stripe — payment processing
- Vercel — hosting and infrastructure
- Neon / Supabase — database hosting
- Upstash / Redis Labs — caching infrastructure
Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights and safety of SEO Master, our users, or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before this occurs.
4. Data Security
We take security seriously and implement industry-standard measures to protect your data:
- All data transmitted between your browser and our servers is encrypted using TLS 1.3
- Passwords are hashed and never stored in plaintext
- Database access is restricted to authorized personnel only
- We conduct regular security audits and vulnerability assessments
- Payment data is handled exclusively by PCI-compliant Stripe — we never see your full card number
Despite our best efforts, no system is 100% secure. If you believe your account has been compromised, please contact us immediately at operations@panorify.in.
5. Your Rights & Choices
You have the following rights regarding your personal data:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information via your account settings
- Deletion: Request deletion of your account and all associated data. We will process this within 30 days
- Portability: Export your project data in JSON or CSV format at any time
- Opt-out: Unsubscribe from marketing emails at any time via the link in any email
- Restriction: Request that we limit how we use your data in certain circumstances
To exercise any of these rights, email us at operations@panorify.in.
7. GDPR & International Users
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data under the following legal bases:
- Contract performance — to provide the services you signed up for
- Legitimate interests — to improve our product and prevent fraud
- Legal obligation — to comply with applicable laws
- Consent — for marketing communications and optional analytics
Our data is primarily stored on servers in the United States. For EEA users, we ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses (SCCs).
Our Data Protection Officer can be reached at operations@panorify.in.
8. Children's Privacy
SEO Master is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child under 16 has provided us with personal information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page
- Send an email notification to all registered users
- Display a banner on the platform for 30 days after the change
Continued use of SEO Master after changes take effect constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: operations@panorify.in
- General Contact: Contact Form
- Mailing address: Available upon request — email operations@panorify.in
We aim to respond to all privacy inquiries within 5 business days.
